Baymis ("we," "our," or "us") operates the Baymis Delivery Partner mobile application (the "App"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our App as a delivery partner.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Introduction
The Baymis Delivery Partner app is a professional tool designed to facilitate logistics and delivery services. To ensure the safety of our customers, merchants, and the platform, we require specific personal, professional, and geological data from our delivery partners.
2. Information Collection and Use
2.1 Personal Identification Information
We collect the following personal details during registration and profile updates:
- Name: Full name (First and Last Name) for identification.
- Contact Information: Mobile number and email address for account authentication, service updates, and communication.
- Profile Photograph: A clear image of yourself, which is displayed to customers and merchants to identify you during a delivery.
2.2 Professional and Identity Information
To maintain a verified and secure fleet, we collect:
- Vehicle Details: Type of vehicle (e.g., Bike, Car, Scooter) to assign appropriate orders.
- Employment Type: Your status as a Freelancer or Employee.
- Government Identity (KYC): Identity type (e.g., Aadhaar Card, PAN Card), Identity Number, and clear images of the identity document. Note: Once verified, these fields are restricted and cannot be changed by the user without contacting support.
2.3 Location Data (Critical Functionality)
The App's core functionality depends on knowing your location.
- Precise Location: We collect precise location data (GPS and network-based).
- Background Location Access: The App collects location data even when the app is closed or not in use.
Why we need this:
- To assign delivery requests based on your proximity to a merchant.
- To provide real-time tracking of the order to the customer.
- To calculate the delivery distance and ensure fair payout.
- To verify that the delivery was completed at the correct destination.
2.4 Device and Usage Data
- Device Information: Hardware model, operating system version, and unique device identifiers.
- Log Data: Information that your browser or device sends whenever you visit our Service, including crash reports and system activity.
3. How We Use Your Information
We use the information we collect for various purposes:
- Operations: To manage your account and facilitate delivery services.
- Tracking: To enable real-time tracking for customers and merchants.
- Security: To verify your identity and prevent fraudulent activities.
- Communication: To send push notifications regarding new order requests, earnings, and system updates.
- Support: To provide assistance when you encounter issues with an order or the App.
- Legal: To comply with applicable laws and regulatory requirements.
4. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data. We share information only as follows:
- With Customers & Merchants: Your name, phone number, vehicle type, and real-time location are visible to the customer and merchant associated with your active delivery.
- Service Providers: We may employ third-party companies (e.g., Cloudinary for secure image storage, Google Maps for navigation) to facilitate our Service. These parties have access to your info only to perform these tasks on our behalf.
- Laxmi Car Service (LCS) Group: As part of our corporate structure, data may be shared within our group for administrative purposes.
- Legal Disclosure: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
The security of your data is important to us. We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your info to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
7. Your Data Protection Rights
You have the right to:
- Access/Update: Update your personal information through the "Edit Profile" section.
- Withdraw Consent: You can stop location collection by disabling location permissions in your device settings or by going "Offline" in the App (though this will prevent you from receiving new orders).
- Account Deletion: You may request the deletion of your account and personal data by contacting our support team.
8. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: